People from all across the globe access this website. But before they explore this site and book a holiday tour, the clients must read the terms & conditions illustrated below. It is mandatory to obey the policies without restriction or reservation. Booking a vacation through our Company indicates that you have accepted all the terms and conditions before proceeding.
Booking your Holiday:
- Your holiday contract with the Company is subject to these terms and conditions.
- The Company will communicate about the holiday via the address provided on the booking form.
- Book the holiday through a certified agent of the Company. Submit a complete Company booking form with 50% of the total booking cost at the time of reservation.
- The Company confirms a holiday booking by issuing a written notice. They can cancel a booking without stating any reason and will return the deposit received.
- Submit your holiday payment at least 30 days before the departure date. Otherwise, the Company reserves the authority to cancel the booking and retain the submitted deposit. The individual signing the booking form guarantees payment of the total amount shown on the booking form under these conditions. Ensure your full payment by the due date. You will not get additional reminders.
- To book within 30 days of your departure date, submit full payment at the time of booking.
- Mention a special dietary request or other requirements in the booking form (if any).
- The Company will provide the service as written in the booking form.
Price Policy of the Company:
- The Company is not committed to providing a breakdown of the holiday costs.
- The Company is authorized to inform you of the price increase before accepting your booking.
- After issuing the Confirmation Invoice, your holiday cost is conditional to the possibility of surcharges in specific limited circumstances except if you choose to complete payment for your holiday at the time of booking. However, a surcharge will only be charged to allow for changes in transportation costs, such as fuel cost, increase in usual published airfares, taxes subjected to services, including landing taxes at airports, the exchange rate applied to the respective package or if the government or regulatory body introduce an increase of taxes. In these circumstances, the Company will absorb 2% of your holiday price (except insurance premiums and amendment charges) before imposing any surcharge on you. Only amounts over this 2% will be surcharged. You will be notified about surcharges via a revised Confirmation Invoice sent to you.
- If a surcharge would increase by 10% or more of the total holiday cost shown on your original Confirmation Invoice, you reserve the right to cancel your booking within 14 days of the date of issue of the revised Invoice. The Company will fully refund all the payments and amendment charges.
- Also, you can pay for your holiday in full when booking. In this case, your holiday cost will be fixed as quoted by the Company. To enjoy this privilege, you should return the Confirmation Invoice to the Company with full payment to contact the Company within 7 days of the date printed on the Confirmation Invoice.
- The above financial obligations offered by the Company mean they cannot reduce the holiday cost.
Cancellation and Modifications by the Company:
- Sometimes, it becomes mandatory to modify your holiday, and the Company secures the authority to do so at any time. However, the clients will be informed of the changes made. In case a significant change to your tour is required (mentioning that it does not arise from occasions beyond the Company’s control), the clients have the right (a) to accept the change of arrangements, (b) to buy another holiday from our Company or (c) to cancel their holiday. The Campany will compensate in cases of significant change as listed below.
- However, there will be no compensation for minor modifications, including minimal changes to departure and arrival times, changes to the type of aircraft used, and restaurant and accommodation shifts to an equivalent or superior standard.
- Significant changes are listed as cancellations, changes to your UK airport, delays of over 12 hours in departure or return, and accommodation changes to an inferior standard.
- No amount will not be paid for modifications induced by Acts of God (Force Majeure), war, threat of war, riot, civil strike, industrial dispute, terrorist activity, natural or artificial disaster, fire, technical problems with transport, closure or congestion of airports, strikes or other industrial action, unfavorable weather conditions or any other circumstance beyond the Company’s control. It is essential to secure satisfactory travel insurance.
- The Company secures the authority to cancel your holiday at any time before sending a confirmatory notice before the departure day. In this case, the Company will refund your full money. No compensation will be payable.
- Transportation is committed to the conditions of carriage of the carrier. Among them, some may limit or exclude liability. These conditions are often the subject of international agreements between international governments, and copies of the conditions, which apply to your holiday journey, will usually be found on the carrier’s tickets.
- The Company will consider the booking canceled and impose the cancellation charges on you if you do not pay the balance of the holiday price at least 30 days before departure.
- The Company also has the authority to refuse any person as a tour member if they think that the individual can risk the health, safety, and enjoyment of others. In this case, the Company’s sole liability and the client’s sole remedy will be restricted to a refund of any monies paid, excluding the charges for services used and administrative fees.
Cancellation and Modifications by the Clients:
The clients reserve the right to cancel their holiday at any time by providing a written notification to the Company. The following charges will be imposed on any cancellation:
- 50% of Deposit for 30 days or more.
- 100% of the Deposit for 15 – 30 days.
- 80% of the Tour Cost for 8 – 15 days.
- 100% of the Tour Cost for 1 – 7 days.
Once the traveling route is confirmed, the client will not pay administration charges for one set of amendments. However, they may have to pay additional costs, such as airline charges, hotels, etc. The clients have to pay extra for their modifications due to communication and administration expenses that may have occurred.
Responsibilities of the Company:
- The Company does not own or manage the aircraft, accommodation, restaurants, and other facilities used with the tours arranged. We have applied care in selecting travel, lodging, restaurants, and other facilities providers. But we haven’t had the opportunity to inspect and do not represent that the above services have been reviewed.
- We will not be held responsible if any member of your group suffers death, illness, or injury due to improper performance of any part of our contract with you where such failure is because of (a) the acts of any member of the group or (b) those of a third party not connected with the provision of your holiday, or (c) a foreseen event.
- The Company will not accept liability if any member of your group suffers an illness, injury, or death through misadventure due to an activity apart from a holiday arranged by the Company. We will provide general assistance where required.
- We regret that no repayment will be made on unused tickets for travel, sporting events, or other types of tickets unless a refund can be received from the carrier or provider.
Responsibilities of the Clients:
- The clients are responsible for arranging travel insurance; a suitable policy can be incorporated into your tour package. In addition, provide the complete details of all insurance policies for each group member in the booking form. A booking form is only accepted with proof that personal policies have been arranged. Ensure that your insurance cover applies to the activities you book, confirmed on the Confirmation Invoice.
- Every group member must possess a valid passport, visa, and all documents required by the touring country. We are not responsible for any delay or expense caused due to the unavailability of your documents.
- The clients must check-in for flights at the right time and cover the pre-booking elements of their holiday. The Company is not responsible if you miss your flights due to late check-ins. No credit or refunds for lost, misplaced, or destroyed travel documents will be provided.
- Once you choose our Company to plan a holiday tour, you ensure that you behave in an orderly manner, do not spoil others’ holidays, and do not commit anything that can disrepute the Company. In case of any mishap, your tour will be terminated immediately, and the Company will have no further contractual obligation to you. We are authorized to recover compensation for the damage from the offending party or the individual signing the booking form.
- The individual signing the booking form is responsible for disclosing any pre-existing medical conditions that any group members have.
- All equipment and personal effects shall be at the owner’s risk at all times and in all circumstances. We do not accept responsibility for any damage or delay to your luggage or effects except if our agent causes negligence.
Smoking Guidelines:
Smoking in any vehicle operated by the Company is prohibited. However, individuals who desire to smoke can utilize the opportunity at frequent stops. All accommodation will be reserved with non-smoking rooms. However, depending on hotel availability, there can be a specific smoking room.
Waiver of Responsibility:
The Company is responsible for ensuring the security and protection of the client throughout the tour. However, clients must sign a ‘Waiver of Responsibility’ form before they depart for their tour. It is an understanding that you must always exercise judgment and care to ensure their and your fellows’ safety.
Disclaimer:
We have completed all reasonable efforts to review the accuracy of the information included in our website. However, the Company is not responsible for any errors or omissions that may appear here.
Complaints of Clients:
The clients can immediately inform the relevant airline, hotel, or local agent of other suppliers if they have any problems during the holiday. They will sort it out. If your issue is unresolved, you must contact the Company office to seek help. The Company is not responsible for the negligence of an itinerary beyond their control or when they are not notified on time. If any of your complaints are not resolved at the time, you can write to the Company within 28 days of returning home. Provide your original booking reference number and all other necessary information while filling your complaint. If you do not do any of the said things, you will have no right to receive compensation.
Data Protection Act:
The Company enquires the clients about their personal information, including dietary requirements, disability/medical or religious information, and more. We assure you that this information will be kept confidential and is available to you to review during the Company’s regular working hours. The Company can provide this info to the suppliers if they require it to fulfill the Company’s contract with you.